Marlon manages the day-to-day operations at Fenero and has been developing applications since the age of 15 when he studied courses in software development using Java and Visual Basic. Upon completion of these programs, Marlon also completed certification programs in the areas of business management, accounting, sales and marketing, and business law. He started his career as a software developer, building healthcare applications for an Internet-based company in Sunrise, FL, while simultaneously pursuing a degree in Computer Information Systems from Miami Dade College. At 21, Marlon started a cloud-based health information technology company offering medical transcription, electronic medical records, and practice management software to physician practices primarily in South Florida, with several customers across the US.
His expertise in contact center technology began during his tenure as a Software Developer for a large contact center based out of Miami, FL, where he was eventually tapped to lead all of the organization’s technology initiatives. This included application development, network and systems administration, and telecommunications. Marlon has served as Treasurer for the Miami-Dade County Public Schools S.T.E.M. Advisory Board; President of the South Florida Chapter of the Society for Information Management; and is a current Board Member for the South Florida Digital Alliance.